Getting Started

Learn how to set up your Sella store, configure your WhatsApp connection, and start selling.

• 1
  Connect your WhatsApp Business API number.
• 2
  Configure your store details (currency, theme).
• 3
  Add your first product to the catalog.
• 4
  Test your WhatsApp checkout flow.

Products & Orders

Manage your inventory, process orders, and fulfill deliveries.

• 1
  Create products with images, prices, and variants.
• 2
  View incoming orders directly in the Order Management tab.
• 3
  Update order status (Processing -> Shipped -> Delivered).
• 4
  Track your daily revenue and order metrics.

WhatsApp Inbox & AI

Chat directly with your customers and let the AI assistant handle FAQs.

• 1
  View and reply to WhatsApp messages in real-time.
• 2
  Set up Auto-Replies for common keywords.
• 3
  Enable the AI Assistant to automatically suggest products based on customer queries.
• 4
  Assign tags and notes to CRM contacts.

Automations & Webhooks

Understand how payments and WhatsApp webhooks trigger actions automatically.

• 1
  When a customer approves a cart on WhatsApp, it appears in Sella instantly.
• 2
  Successful Paystack/Stripe/PayPal payments automatically mark the order as "Paid".
• 3
  Order status changes generate automated WhatsApp receipt messages.
• 4
  Webhook failures are logged for easy debugging.